Our friends at Geometrica have written another fine article, about how they've used a wiki to manage documents. From the intro:
ISO 9001:2008 requires document control: reviewing, updating and approving documents prior to use; ensuring that relevant versions are available at points of use; identifying necessary updates and making changes; and preventing the use of obsolete documents. Easier said than done -- and paper-based systems and typical office software can make it almost impossible: Nearly everyone ends up with obsolete or defective documents stashed in desks, files and email in-boxes. Custom or packaged document-control software is expensive and may not be flexible enough to suit an organization’s needs. In short, controlling documents is a recurring challenge.
Fortunately, there is a new, affordable and flexible tool to tackle this challenge: a wiki. This tool makes document control straightforward, even enjoyable if you have ever attempted other methods.
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