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  Services & Support
 

Working together 24 hours a day

eRoom Services & Support Solutions offers a broad range of professional services, education and technical services. These programs are geared towards providing our customers, partners and strategic alliances with the benefit of a Best Practices approach to installing, deploying, developing and supporting eRoom solutions. All delivered by eRoom experts in our services and solutions team.

The benefit of eRoom service solutions are many, including the assurance of:

eRoom Accessibility

  • Insuring a robust, secure and scalable B2B environment
  • Rapid technical services responsiveness for production environments

eRoom Applications

  • Tailoring eRoom to independent workspace needs such as integration of current methodologies and practices
  • Provision of customizable solutions including portals, workflow, document retrieval, project management and real-time messaging

eRoom Awareness
  • Increased awareness of digital workspace solution application areas: from consulting to HR to supply chain
  • Working with internal groups to build awareness through seminars and ePractice design session

eRoom Adoption
  • Increased and faster adoption through Best Practices approach to education
  • Sustaining adoption post initial deployment

eRoom Expertise
  • Enterprise deployment project management and planning to meet product launch goals
  • Experienced resources to provide leadership and experience to partner and customer project teams



 

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